50 Top Apps, SaaS Solutions, Services and Sites for Startups
Startup CEOs and founders are very demanding when it comes to the tech they use to run their businesses. They have high expectations. They should, too. See how this list of apps, SaaS solutions, services, and sites lines up with your tech stack and hopefully get some new ideas for what to add or switch. Updated November 20, 2024.
Photo by Magda Ehlers from Pexels.
I hope you find this list helpful - I'm John Gauch, a consultant with extensive experience in business operations and growth. I specialize in helping startups implement both strategies effectively. As a fractional COO, I work with founders and CEOs through each step, tailoring solutions to your unique needs and objectives.
Updated November 20, 2024.
What started as a list of 50 startup products has grown well past that figure, and I’d love to keep adding to it.
I personally don’t find those lists or infographics of every possible product option for a problem I have super useful. I don’t need another time-sucking To Do, to evaluate all of the choices. I want to know what’s a reasonably safe bet, get started with it and turn back to the business of growing my company.
This list is biased toward Seed to Series A companies because that’s where I spend most of my time, although it also includes some products for brand-new companies (drawn from the venture studio work I do). With regard to each product on the list, I've either used it, and I recommend it, or someone I know and trust has used it, and they recommended it to me. That said, feedback is invited—if you feel like something should be added, or if you have used one of the products and had a negative experience. Email me and let me know.
If you ever need referrals to startup attorneys, message me to chat. As a former lawyer and former General Manager at legal startup Axiom, I know tons of incredible lawyers across specialties and fields, including top-notch solo practitioners as well as members of AmLaw 100 firms like Morrison & Foerster and Perkins Coie, regional players and startup boutiques.
I don’t mention project management tools (e.g., Asana, ClickUp, Monday, Trello) because everyone seems to have a favorite, and they all seem reasonably decent. I use Trello for my personal task tracking. I wouldn’t spin too long trying to ascertain which one of them is “best.”
Again, if your choice of a new web app (etc.) to add to your startup’s tech stack is not going to make or break your business, don’t over-index on it. Do some quick research. Get together a couple or a few ideas. Do a brief analysis and review. Pick one and turn back to the activities that are going to be far more impactful on your organization and its success.
That’s the benefit of having a list like this. I hope it helps.
Top Startup Tools
| Product | Description | Other Options | ||
|---|---|---|---|---|
| 1Password | Password management and security | |||
| Guideline | 401(k) providers | Human Interest | ||
| Ahrefs | Ahrefs for SEO analysis and backlinks; AlsoAsked for keyword analysis on competitors and search term difficulty | Also Asked | ||
| Airtable | Collaborative work management | |||
| Amazon AWS | Cloud computing | |||
| Apollo | List building from search critera. Send sequences. Consider checking out new kind on the block Unify | Unify | ||
| Arc Tech | Treasury services | |||
| Bill.com | Billing and financial automation | |||
| Brandpad | Brand development and management | |||
| Brixx | Financial forecasting and planning software | |||
| Carta | Equity management and valuation, but watch the latest news about them | Pulley | ||
| ChatGPT | AI platform to help with a little bit of everything | |||
| Clay | Import lists and enrich them (more options than Apollo). Consider also checking out newcomer Unify | Unify | ||
| Clerky | Legal and compliance solutions (company setup) | |||
| Clockify | Time tracking | |||
| DailyBot | Slack stand-ups | |||
| Deel | Global payroll and compliance. Deel is an EOR | |||
| DocSend | Document sharing and tracking (for a fundraising, DocSend + Dropbox or Google Drive + Google Sheets for tracking) | |||
| Docusign | Electronic contracts | |||
| Expensify | Expense management and tracking | Tentative: Float (Canada) | ||
| Figma | Design and prototyping | |||
| Flowster | Workflow automation and processes | |||
| Freshworks | Customer engagement and support software | Zendesk | ||
| GitHub | Software Engineering version control and collaborative software | |||
| Google Analytics | Website analysis | Hotjar | ||
| Google Workspace | Collaboration and productivity tools (email, storage, etc.) | Dropbox (storage only) | ||
| Grammarly | Communication assistant including AI support | |||
| Greenhouse | Recruiting and applicant tracking | Breezy | Recruitee | |
| Gusto | Payroll, benefits, and HR services. Rippling has a PEO option | Humi (Canada) | Rippling (US and Canada) | |
| Hubspot | Customer relations management (CRM) | |||
| Indinero | Bookkeeping service. The Bench recommendation is tentative | Bench | ||
| Intercom | Customer messaging and support | |||
| Jenkins | Open-source automation server for continuous integration and delivery (CI/CD) | |||
| Gusto | Payroll, benefits, and HR services | Humi (Canada) | Rippling | |
| Linear | Issue tracking and project management | |||
| Loom | Video messaging | |||
| Mercury | Banking for startups and businesses. Consider Mercury credit card too | Bluevine | ||
| Microsoft Azure | Cloud computing platform | |||
| Microsoft 365 | Productivity apps (still use them as good as Google is) | |||
| Miro | Online collaborative whiteboard | Excalidraw | ||
| NeverBounce | Stand-alone email deliverability solution | |||
| Newfront | Insurance brokerage | Founder Shield | ||
| Notion | Collaborative workspace for your organization | |||
| Okta | Identity and access management | |||
| PaperStreet | Investor updates | |||
| Pave | Compensation information for startups | |||
| PitchBook | Data and research for private investments | |||
| Quickbooks | Cloud accounting software. Also hearing increasingly about Campfire in this category | Xero | ||
| Ramp | Corporate card and services. Brex may not be an option for smaller startups | American Express | Brex | |
| Segment | Customer data platform | |||
| Secureframe | Compliance and security automation | |||
| Slack | Team messaging | |||
| Stripe | Online payment processing and business tools | |||
| Supernormal | AI tool for meetings | |||
| User Interviews | Customer research | |||
| Vouch | Business insurance. Also Embroker | Zen Insurance (Canada) | Hiscox | |
| Voxer | Team audio messaging | |||
| Webflow | Website design and development | |||
| WeWork | Co-working (in bankruptcy but still operating) | |||
| Wise | Foreign exchange | |||
| Yubico | Hardware security keys | |||
| Zoom | Video conferencing |
While the companies aren’t vetted, another interesting place to search for potentially valuable services is the Y Combinator community of companies.
If you’re a startup CEO or founder, and you feel it would be interesting to chat, I’d love to connect. Learn about my services and please reach out.
How to Learn Jobs to be Done
Find out how to get started with Jobs to be Done, do your first JTBD interviews, get colleagues on board with the concept, and deepen your outstanding of the framework, methods and tools--to start and grow a business and align a team.
Photo by Leah Kelley from Pexels.
In case this is your first time visiting - I'm John Gauch, a consultant with extensive experience in business operations and growth planning. I specialize in helping startups implement strategies effectively in both areas. In my work as a fractional COO, I work with founders and CEOs through each step of the process, tailoring solutions to fit your unique needs and objectives.
Creating and sustaining a successful business entails doing countless things right. Knowing the Job to be Done (JTBD) of your customers and how your product helps them may not make it easier to start and grow a company, but it will make what you should be doing more obvious--and less subject to guesswork.
Co-architected by Clayton Christensen and Bob Moesta, a "Job to be Done" is the progress someone is trying to make in a struggling situation. Putting the JTBD framework to use effectively requires a commitment to understanding people's lives.
It is less about, "How do I make people want my product?" More about, "How do I make a product people want?"
It is less about, "How do I 'sell' more of my product?" More about, "How do I help people make the progress they are seeking?"
Applying the JTBD framework tells us why people pull your product into their lives, how to communicate with them compellingly, and how to satisfy them after they make a purchase. It can also tell us whether a brand new product idea is likely to work or not. In a May 2012 interview with Horace Dediu, Christensen contemplated: "10 years down the road, people will look back at my research, and they might say this idea of Jobs to be Done is a bigger idea than was 'disruption'," the theory that initially brought Christensen to the business world's attention.
Today, people around the globe put JTBD to use at companies of all sizes across industries.
Not only will applying JTBD and the associated mindset help you grow a business and innovate. When combined with practices and tools such as customer experience mapping and complementary metrics, leaders can articulate a clearer vision, dial in the organization's value proposition, align the team, and develop accountability among team members.
Read also: Estimating Product Market Opportunity
To learn all about JTBD, and how do do and use customer interviews, read my series of posts on the topic at Medium.
If you’re a startup CEO or founder, and you feel it would be interesting to chat, I’d love to connect. Learn about my services and please reach out.
This blog post appeared originally on LinkedIn.Estimating Product Market Opportunity
I often scratch my head trying to understand the market opportunity described in many startup investor presentations. I’m not saying it’s easy to measure by any means, and in this post I lay out an alternative way to to think about and calculate this popular figure.
Photo by Karolina Grabowska from Pexels.
First time here? I'm John Gauch, a consultant with extensive experience in business operations and growth planning. I specialize in helping startups implement strategies effectively in both areas. In my work as a fractional COO, I work with founders and CEOs through each step of the process, tailoring solutions to fit your unique needs and objectives.
TAM (Total Addressable / Available Market), SAM (Serviceable Available Market) and SOM (Service Obtainable Market) are popular conventions that we all see in investor pitch decks.
TAM can loosely categorize opportunity scale (large, medium, small), for example.
I am really interested in a figure sometimes captured in the SAM or SOM, but this is case by case depending on how people calculate them.
The market opportunity number I like to see is this:
Specifically excluded from the number:
I do not view this as a static figure. We can update it if/as our customer understanding changes. We can also handicap the number to reflect the likely prospects today, versus those experiencing barriers to purchase due to access, cost, skill or time, for instance.
I am not saying this is easy math or we can do it with absolute, scientific precision, but there is a ton of value in just trying. Calculating market opportunity in this way requires understanding:
the specific problem a product helps customers to solve
the situation when that problem arises
the better way customers are seeking
To uncover these often-hidden customer insights, we can use lean approaches, such as interviews, which go beyond what we can learn in a survey or focus group.
Read also: How to Learn Jobs to be Done
What we discover will inform a lot more than a market opportunity number. It will likely inform our strategy, product and marketing approach, helping us to build and scale our businesses.
If you’re a startup CEO or founder, and you feel it would be interesting to chat, I’d love to connect. Learn about my services and please reach out.
This blog post appeared originally on LinkedIn.